Market Potential - eDivert Franchise

Market Potential

Market Potential

eDivert provides business support services to small and medium businesses throughout the UK. With 5.7 million SMEs in the UK, the earnings potential in our market is enormous.

The business support services industry has evolved far beyond administrative services and enables companies to maximise efficiencies and integrate technology across all support functions. The business support services industry provides services in customer management, marketing and social media to name a few. Omni-channel support, including phone, email, live chat and social media is a growing market in the customer service industry. eDivert offers businesses tailored solutions.

Reasons why businesses outsource their support services to eDivert:

  • It’s often cheaper than keeping it in-house
  • They don't have to rely on PAYE staff
  • They don't have to worry about sickness, holidays, absence and so on
  • Lower overheads due to lower staff costs and less office space required
  • Ideal for project-based and seasonal work
  • eDivert franchisees are often more specialist than their in-house staff

Which services does eDivert offer:

Customer Service Support

  • Telephone Answering
  • Live Chat on Business websites
  • Email and Social Media Support

Business Marketing Services

  • Outbound calling campaigns
  • Email marketing campaigns
  • Social Media campaigns